Replacements and refunds for damaged, wrong or expired items
Our products are food and nutrition products. For your safety and hygiene, we cannot accept returns once a pack has been opened. If something is wrong with your order, we will make it right.
Please contact us within 48 hours of delivery by email at returns@unblendnaturals.com or through our contact page. Include your order number and clear photos of the product, the batch and expiry details on the pack, and the outer box and shipping label. We may ask for a short unboxing video if the pack is damaged.
Once we verify the issue, we will send a free replacement or refund the full amount paid, whichever you prefer. We arrange the pickup of the affected product where needed.
Refunds are processed within 5–7 business days of approval. Prepaid orders are refunded to the original payment method. Cash on Delivery orders are refunded by bank transfer or UPI.
You can cancel an order before it is shipped. Contact us as soon as possible after placing the order. Once shipped, the order cannot be cancelled, but the conditions above still apply.
Our products are nutritional products and are not medicines. This policy does not affect your rights under applicable consumer protection law.